Policies & Procedures Development
To ensure that knowledge management becomes a permanent and self-sustaining organizational capability, we help our clients define and implement KM processes, policies, and procedures. For example, process guidelines are often developed for managing content throughout its lifecycle (i.e., content submission, review and approval, retention, and expiration). Standardized business processes may also be created in areas such as content summarization, external content selection and review, access rights to specific content repositories, and ongoing KM performance measurement.
FINAtek also offers assistance for implementing new KM processes, policies, and procedures.